First, say hi to Dave Masterson. Dave has around 30 years of experience under his belt within industry and public practice. Having sold his own practice with a view to retirement, he quickly got bored and so welcomed the opportunity to join the Essendon team. At home Dave is kept busy with 3 children, a wife and dog, but does find time for badminton and the gym where he can.
Secondly, let us introduce Sofia Ashraf. Sofia started her accounting journey at the beginning of 2023 taking her AAT Level 2 which she has successfully passed. Sofia is now currently studying for her AAT Level 3 Accounting course which she is hoping will get her one step closer to achieving her goal of becoming a chartered accountant within the next few years!
The current cost of living crisis is having a significant impact on many households. With increasing food prices and soaring energy prices, many families are left wondering how they can get by.
In a recent discussion with business owners the importance of processes came up, and we rattled around thinking about how they don’t always seem to work. Interesting as this maybe a crucial dilemma surfaced – processes for who? The customer or our staff? Which is most important?
